Collaboration and Keeping people first are the keys of success : Arundhati Bhattacharya

Collaboration and Keeping people first are the keys of success
In conversation with HR expert, a renowned Psycho dynamic analyst, global trainer and academician, Dr. Rajeshwari Narendran, Arundhati talks about her struggles, learning and what made her to move forward from PO of SBI rising to the Chairperson of the same bank and then to CEO of a SaaS Company, that can be inspiration to many. Excerpts of the conversation :

Madam you have been an iconic leader being first ever women to lead as Chairman State Bank of India, one of the largest public sector banks in India. Looking back 1977 when you joined as probationary officer, how this journey had been in terms of milestones?

AB Obviously in a career that long there will be several, milestones, I think the first big milestone was when I was given independent charge of a branch, which was known to be a disturbed branch with lot of IR issues, strong union activities systems were manual and people dependent. It was a challenge to keep the shift running; you have to make sure that your team was well aligned, without being counter-productive. I learnt being in service organisation you have to be customer friendly and need to win hearts of people by engaging them right, therefore, instead of putting yourself at the centre of everything, you decide to put people you are serving at centre, reversing that paradigm was a little difficult at that point of time. Bank branches in early 80s, employees were serving from...

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Arundhati Bhattacharya

In 2013, Arundhati Bhattacharya became the first woman to chair the 210-year-old public sector Banking Institution-State Bank of India. Currently, she heads cloud-based SaaS firm, Salesforce India, as the Chairperson and CEO. The SaaS Company is listed in the USA and has its headquarters in San Francisco. In 2016, Forbes named her the Most-Powerful Woman in the World list, and she held the 25th spot. She is the only India Inc boss who featured on Fortune's World's Greatest Leaders list, and ranked 26th. Arundhati has also authored her autobiography - 'Indomitable - A Working Woman's Notes on Life, Work and Leadership'.

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Arundhati Bhattacharya

In 2013, Arundhati Bhattacharya became the first woman to chair the 210-year-old public sector Banking Institution-State Bank of India. Currently, she heads cloud-based SaaS firm, Salesforce India, as the Chairperson and CEO. The SaaS Company is listed in the USA and has its headquarters in San Francisco. In 2016, Forbes named her the Most-Powerful Woman in the World list, and she held the 25th spot. She is the only India Inc boss who featured on Fortune's World's Greatest Leaders list, and ranked 26th. Arundhati has also authored her autobiography - 'Indomitable - A Working Woman's Notes on Life, Work and Leadership'.

July 2022 Issue

Building Better Work Culture -July 2022
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