LESSONS FROM THE PAST : Noiseless HR

LESSONS FROM THE PAST : Noiseless HR
It was a pleasure to see government officials treat Mr. Roy with respect - not just as a past superior, but as a mentor and well-wisher. They seemed to have loved to work with him when he was in the service.

Keith Roy, who was an ICS officer with the government of India, quit the service in 1947 and joined the private sector, as personnel director of Glaxo India – the largest pharma company in the country at that time. An impressive personality he was – tall, fair and handsome, the product of a Bengali father and a Scottish mother, very erudite and a thorough gentleman! He was in charge of human resources (HR), which was called personnel management at that time. In the early-1960s, personnel department was low key. In the post COVID era, one can join into at least one webinar on HR every other day. What a sea change! HR is the flavour of the year!

About two years into my joining Glaxo – and still a management trainee – I was at the bus stop at Worli, waiting for a bus to take me to Queen’s Road, to All India Radio (AIR), where I used to do some programmes in my spare time.

A posh car came to a halt and Mr. Roy opened the window and asked me to hop in. I...

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Walter Vieira

Certified Management Consultant; and Fellow at Institute of Management Consultants of India (FIMC), Mumbai

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Walter Vieira

Certified Management Consultant; and Fellow at Institute of Management Consultants of India (FIMC), Mumbai

Dec. 2022 Issue

Workplace Frustration

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