The leaders who reach out physically to their people with all precautions will score. When people at the shop floor know that their managers are at the workplace as well, working with them shoulder to shoulder, no overt communication is needed. People can sense if the organisation cares for them...
Author - Prashant Sharma
All Line managers must know how to assess people using tools developed for these. A large number must get trained in understanding competency frameworks, Behavioural Event Interviews Assessments.