Mental & Physical health of employees has come to center stage

Mental & Physical health of employees has come to center stage
As part of our ongoing commitment to colleague wellbeing, we introduced a new mental wellbeing assessment tool - Hyatt Well-Check. Developed by Weill Cornell Department of Medicine, Hyatt Well-Check can help colleagues better understand the state of their own mental wellbeing and point them toward resources that are intended to help address any needs.

Do you feel that business leaders and HR’s focus is now back on people? Context: In 2020 while many organisations were hesitant in even paying wages to their employees during lock down and lakhs of migrant labours were left unsupported, in 2021 most organisations have come forward to support employees and families financially and emotionally. How do you explain this mindset change?

AK People are at the core of any organisation’s success – irrespective of the industry. The pandemic has definitely transformed traditional human resources management. In response to COVID-19, we at Hyatt re-imagined the colleague journey to include new work procedures, colleague resources, and reorientations, in an effort to ensure colleagues’ safety and wellbeing. We introduced daily colleague surveys to measure colleague comfort and wellbeing, enabling hotel leaders to address opportunities, make adjustments as necessary and meet colleagues’ needs in real time. For us, the...

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Arif Khan

Director of Human Resources at Hyatt Hotels

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Arif Khan

Director of Human Resources at Hyatt Hotels

Dec. 2022 Issue

Workplace Frustration

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