The Whole team of 24×7 Power Solution Company was not much more enthusiastic though the CEO of the Company Mr. Rupendra has visionary influence. Mr Rupendra had visualise the business situation pre Lock down and post lockdown but he never thought about the crisis management capabilities of their functional heads/front line leaders. It seems the core managing team (Sales, Services, Spare parts, HR & others) has never faced a tough and tight situation earlier nor they have been trained about crisis management. It proved during the meeting called by CEO Ruppendra and no one could give an alternate solution to chase the crisis except HR head, who assured to give some solution to overcome the situation to some extent. The reply of Sales Head & Service heads was most discouraging in business context particularly when the business comes under the brackets of essential services. The Functional Heads of the company have no guts and will to continue their service that’s why they did not prepare their team to continue at least maintenance...
Case Analysis
Manage with technique in tough times
The CDC should work as proactive to undertake the challenges posed by COVID-19 both to the health of employees and associates with the organization and to the largely business performance of the company.
Author
June 2023
