HR needs greater service orientation towards helping people

September 1, 2021

Employers started monitoring their work through active remote work management which led to dampening of the trust between employers and employees as some amount of micromanagement, time sheets completion etc. creped in.

Do you think there will be need of recalibrating HR post covid? If yes, what would be the focus areas?

SS COVID has literally changed the way HR was operating till 2020. Earlier it was a normal paced procedure driven bureaucratic HR from its prior STATIC role, it has now moved to being a more AGILE player in Business. There has been a paradigm shift in the roles and responsibilities of HR Managers. The first and foremost thing that COVID has brought in is Remote Working. A recent Gartner poll showed that 48% of employees have been working remotely, at least part of the time after COVID versus 30% before the pandemic. Remote working has created Borderless Working World. Talent availability is across geographies. Talent is available abundantly without any location or geographic constraints. Technology has come to the forefront and is imperative to drive successful remote working. Employee Benefits programs have changed. Talent Engagement is a key focus not only for HR but even line...

Subir Sinha

is a Senior Human Resource Professional with over 30 years of experience. He has worked with Arvind, Reliance Retail, RCom, ITC, RSPL and other companies. Currently he runs his own HR Consulting company based out of Delhi NCR. He is involved in helping SMEs/MSMEs and multiple Startups build robust HR systems and processes and recruitment through his venture.

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