Managers need to move beyond just measuring employees’ outcomes

Managers need to move beyond just measuring employees' outcomes - Aquil Busrai
It is one thing to condemn a system and criticise it for its dysfunctionality; it is a different thing to offer a viable option that guarantees success, especially to a system that has been deeply rooted.

How do you see the Performance Management and Reward System across organisations today?

AB If one observes the attrition trend closely, it is evident that it peaks around 2-3 months after the appraisal exercise. Some managers attribute this trend to employees wanting to get a raise and then change jobs to bargain for a better compensation package. This rationalization is unfair. Not all employees change jobs for higher compensation. Managers justify instead of introspecting to determine the actual cause of exits. They need to understand that employees have lost faith in the performance management system and the annual ritual of rating that also gets linked to their compensation revision.

Employees often view performance management as time-consuming, excessively subjective, demotivating, and ultimately unhelpful. In these cases, it does little to improve the performance of employees. It may even undermine their performance as they struggle with ratings, worry about compensation, and try to make sense of performance feedback....

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Dr. Aquil Busrai

Dr. Aquil Busrai is a Gold Medalist from XLRI and has to his credit a Post Graduate Degree in Law, an Advanced Diploma in Training and Development and a PhD. He is currently pursuing his second PhD and a Master's Degree in Anthropology.
He has 5 decades of experience leading HR in blue chip organizations like Unilever in India and Kenya, Motorola in Asia Pacific countries, Shell in Malaysia and Brunei and IBM in India.
Dr. Busrai is the past National President of the National HRD Network and a Fellow of the All India Management Association and Institute of Directors. He is an ardent wildlife enthusiast and a serious wildlife photographer.
Dr. Aquil Busrai is considered one of the most respected and sought-after HR thought leaders in the country, besides enjoying an impeccable reputation as an innovative HR practitioner.

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Dr. Aquil Busrai

Dr. Aquil Busrai is a Gold Medalist from XLRI and has to his credit a Post Graduate Degree in Law, an Advanced Diploma in Training and Development and a PhD. He is currently pursuing his second PhD and a Master's Degree in Anthropology.
He has 5 decades of experience leading HR in blue chip organizations like Unilever in India and Kenya, Motorola in Asia Pacific countries, Shell in Malaysia and Brunei and IBM in India.
Dr. Busrai is the past National President of the National HRD Network and a Fellow of the All India Management Association and Institute of Directors. He is an ardent wildlife enthusiast and a serious wildlife photographer.
Dr. Aquil Busrai is considered one of the most respected and sought-after HR thought leaders in the country, besides enjoying an impeccable reputation as an innovative HR practitioner.

April 2024

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