From KSAs to OCAs : Capability development through augmentation and virtuality of competencies

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The article focuses on virtual augmentation of classical KSA-based competencies that were intended primarily for in-person training. The authors illustrate that the opportunities for using relevant competencies augment the strategic decision makers or team leaders for upgrading an Executive's KSAs within a virtual world.

The pandemic has compelled Indian companies to rethink business, employability and competencies that reshape workplace capabilities. Fully remote and hybrid work models have been forcibly layered onto in-person knowledge, skills and abilities (KSA) of the existing workforce. Working with a virtual or hybrid operating models, job flexibility and cost-effective installations leverage human capital with technology but these usually suffer from screen fatigue, reduced social cues and loss of group dynamics necessary for individual, team and organisational success. What is needed is a planned intentional matching of the knowledge type sought with virtual, hybrid or in-person conditions. What organisations need is a well defined Capability development programmes to improve in-person knowledge, skills and abilities (KSAs) of individuals, sociological groups and communities to improve the Social well – being and Psychological wellness necessary for organisational growth especially during the economic or pandemic crises.

One has to redefine Capabilities as the managers’...

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Rajni Sharma

freelancer HR expert and consultant has worked in acclaimed Indian and Multinational companies like Timex Watches Limited, BHEL, NCUI and Delhi Business School for more than 20 years

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Rajni Sharma

freelancer HR expert and consultant has worked in acclaimed Indian and Multinational companies like Timex Watches Limited, BHEL, NCUI and Delhi Business School for more than 20 years

July 2022 Issue

Building Better Work Culture -July 2022

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