Build culture of transparency and humility to strengthen middle management

Build culture of transparency and humility to strengthen middle management
The ability to perform a balancing act between hierarchies and perform and deliver as a leader as well as a follower simultaneously, while switching roles between the two constantly, is also a trait that needs to be valued and developed.

How do you decode the Middle Riddle? What are the most relevant issues involved with  middle managers in the organisations?

SB “Ike was like a giant umbrella. He absorbed what was coming down from above, shielded his commanders from higher authority, and about them to fight the war without excessive second-guessing.” – Jean Edward Smith, Eisenhower in War and Peace. This is a textbook definition of the Middle Manager.

Simon Sinek says that middle management is the toughest job in an organisation and it is not difficult to see why. The role requires two different and conflicting functions by the middle manager – The first is Entrepreneurial and is about growth, innovation, implementation of new ideas and is largely the task of the management layers above. The second is the Maintenance function which is to ensure current performance and efficiencies and therefore needs downward focus. Each of these functions require the...

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Sanjay Bose

Sanjay Bose is a consummate HR professional with 25 years of experience and currently heads Human Resources for the hospitality business of ITC Ltd. (ITC's Hotel Group, Gurugram).
He has served on various professional bodies and is currently on the National Committee of CII for IR, National Committee of CII for Skill Development, CII Regional Committee (North) for HR & IR and also Advisory Committee for National HRD Network - NCR Chapter. He is on the Executive Committee of the global Sustainability Hospitality Alliance based out of London, UK. His contributions in the field of HR have won him multiple accolades including CHRO of the Year-2019 by Business World.

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Sanjay Bose

Sanjay Bose is a consummate HR professional with 25 years of experience and currently heads Human Resources for the hospitality business of ITC Ltd. (ITC's Hotel Group, Gurugram).
He has served on various professional bodies and is currently on the National Committee of CII for IR, National Committee of CII for Skill Development, CII Regional Committee (North) for HR & IR and also Advisory Committee for National HRD Network - NCR Chapter. He is on the Executive Committee of the global Sustainability Hospitality Alliance based out of London, UK. His contributions in the field of HR have won him multiple accolades including CHRO of the Year-2019 by Business World.

Dec. 2022 Issue

Workplace Frustration

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