Moving Beyond Traditional HR KPIs for Long-term Growth

Moving Beyond Traditional HR KPIs for Long-term Growth
The role of HR has transcended beyond mere productivity and employee experience. HR analytics have also evolved beyond scorecards. It now encompasses a holistic approach about more than just assigning roles and responsibilities; it's about building relationships, fostering empathy, learning, and sharing experiences to grow together as a cohesive unit.

Human resources (HR) have undergone a significant transformation in recent times. Transitioning from the confines of the traditional Ulrich model, HR now finds itself at a crossroads, balancing its historical role as a support function, with its emerging identity as a strategic partner in today’s talent era.

To thrive in these times, successful organizations look at the HR function as a strategic connection between workforce effectiveness and organizational success. Such a positioning requires HR to move beyond traditional roles focused solely on productivity and employee experience to encompass competence, commitment, and contribution into the mix.

However, this metamorphosis has not been without its challenges.

Challenges

Traditionally, HR faces a unique challenge in balancing the need for data-driven decision-making with maintaining a people-centric approach. Implementing metrics and analytics in HR can sometimes be perceived as devaluing the very ‘human’ aspect of the ‘human resource’ itself. Yet, the...

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Nupur Dayal

is the Director of MOBILISE, a digital marketing agency that operates across India, Singapore and the United States.

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Author

Nupur Dayal

is the Director of MOBILISE, a digital marketing agency that operates across India, Singapore and the United States.

April 2024

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