It has been the incumbents in those roles which have driven the change as they learned and discovered new ways of doing their jobs more efficiently, be it training or the issues at work which stimulated them to rethink the way they worked.
It has been the incumbents in those roles which have driven the change as they learned and discovered new ways of doing their jobs more efficiently, be it training or the issues at work which stimulated them to rethink the way they worked.