The downfall of Firestone also suggests that they relied largely on 'short cut culture' which did not serve at all their customers like Ford which was their single most important customer since they set up their business in Akron, Ohio.
The downfall of Firestone also suggests that they relied largely on 'short cut culture' which did not serve at all their customers like Ford which was their single most important customer since they set up their business in Akron, Ohio.