Work culture depends on organisation’s Value system

Work culture depends on organisation's Value system - Rajiv Kapoor
The hospitality of tomorrow is rooted in a unique combination of extraordinary experiences, high-performance solutions, and strong human values. Employees, while working in any model of home or workplace, are keen to see what an organisation is doing to help them reach their maximum potential, which is what needs to be at the core of any organisation's efforts.

What are the crucial elements of a strong democratic and transparent work culture?

RK Decentralization of power, participation, and accountability are some of the crucial elements of a democratic and transparent workplace. Giving employees the freedom to participate in the decision-making process empowers them and makes them feel important and responsible for an organisation’s goal.

At Fairmont Jaipur, we encourage our team to be at their best, provide them with an environment devoid of any judgment, and give them access to all required information. This allows them to perform with purpose and have a strong sense of belongingness to the organisation. They are very much part of the ecosystem where every level of employee, whom we call ‘Leaders’ under our Leadership Capability framework, is involved in decision making. We ensure that roles and responsibilities are clearly defined so that everybody in the team knows what they are responsible for and nothing falls between the cracks.

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Rajiv Kapoor

A seasoned hospitality professional with over 20 years of experience, Rajiv Kapoor currently is General Manager with Fairmont, Jaipur. Rajiv started his career as an Operational Trainee at Grand Hyatt and subsequently climbing the ladder with various renowned hotels across international brands such as The Westin Sohna Gurgaon Resort and Spa, Le Meridien Mumbai and Sheraton Surabaya Hotel & Towers, Indonesia.

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Rajiv Kapoor

A seasoned hospitality professional with over 20 years of experience, Rajiv Kapoor currently is General Manager with Fairmont, Jaipur. Rajiv started his career as an Operational Trainee at Grand Hyatt and subsequently climbing the ladder with various renowned hotels across international brands such as The Westin Sohna Gurgaon Resort and Spa, Le Meridien Mumbai and Sheraton Surabaya Hotel & Towers, Indonesia.

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