Technology should be combined with human interaction opportunities

technologies
The temptation is strong to over-rely on technology because it's convenient. However, technology has its limitations. It cannot help you read a room of people or enable you to grasp other subtle social cues.

The Human Resource function is evolving into a more technology-based profession. With a large amount of self-service being offered by the Human Resource Information Systems, in many organisations, employees now see the face of HR as a portal rather than the set of HR professionals. This transformation of HR service delivery is known as “e-HR,” and implementing e-HR requires a fundamental change in the way HR professionals view their roles and deal with their employees.

Almost all firms now provide employees access to HR services, through technology and web-based applications, dramatically changing the practice office-to-face human resource management. These changes often result from the need to cut costs and expand or improve services. It is a well-known fact that organisations that successfully adopt HR technology tools outperform those that have not implemented any technology solutions. Most organisations already have automated basic HR Administration and therefore, the simple automation of HR processes can no longer give you a competitive advantage....

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Mona Cheriyan

currently is the President & Group Head Human Resources of Thomas Cook India Ltd. She has been part of NHRD, NASSCOM, BMA & other related forums in the area of Diversity and Inclusion. Mona has been the recipient of the "Super Achievers Award" for outstanding achievement in the field of Human Resources in 2007, the "HR Leadership Award" awarded by the Employer Branding Awards in 2008 and the "Women Super Achiever Award" awarded by the World HRD Congress for 2009 and 2016 and the "Most Influential HR Leader" award in 2017.

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Author

Mona Cheriyan

currently is the President & Group Head Human Resources of Thomas Cook India Ltd. She has been part of NHRD, NASSCOM, BMA & other related forums in the area of Diversity and Inclusion. Mona has been the recipient of the "Super Achievers Award" for outstanding achievement in the field of Human Resources in 2007, the "HR Leadership Award" awarded by the Employer Branding Awards in 2008 and the "Women Super Achiever Award" awarded by the World HRD Congress for 2009 and 2016 and the "Most Influential HR Leader" award in 2017.

March 2024

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