Article (November-2017)


Success drivers

Sanwar Mishra

Designation : -  

Organization : -  Jaipur


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Human resources management has a role to achieve optimum performance of the employee to meet the company goals. Words like Serotonin, Melatonin relating to the subject of neuroscience and the brain appear foreign to the scope of human resources management; yet they are responsible for the generation of the core characteristics of human behavior, attitude, motivation and positivity. Their role as success drivers is outlined as follows.
Employee performance is crucial to any establishment. Be it a manufacturing unit, a service set-up or any other. People contribute their best when they stay motivated, remain happy and have a positive mindset. Research scientists have identified the body - based success drivers responsible for producing those feelings and emotions that make us stay focused to organization goals.
Science of the nervous system (Neuroscience) is at the root of creating emotions that produce happy and unhappy feelings. Happy feelings generate a positive frame of mind essential for healthy living; further it assists in understanding how the brain creates states of pleasure and displeasure. Human life is a blissful experience. Our brain produces chemicals that turn our goals and pursuits including struggles of life into pleasure and make us feel happy when we achieve them.
Research has revealed that our brain releases some chemicals that affect our motivation to success. They are triggered by specific events or situations in our life and cause us to respond by motivating towards our goals. It enhances human performance and productivity.
The human brain is the most complex and least understood biological structure. It releases chemicals that influence us in the following ways.
  • Help us reach our goals.
  • Become empowered to receive respect from others.
  • Overcoming stress and struggles of life. 
  • Enabling us to stay compassionate and be empathetic to others.
Out of the long list of hormones only a few are selected and described here that influence human behavior, create a sense of self - respect, promote inspired working, produce a feeling of elation and emotions of pleasure and pride, positive outlook and so on. Things that we do in everyday life concern us the most. Here, we are briefing on the brain - based hormones and other relevant to the topic; they are dopamine, serotonin, melatonin, endorphin, oxytocin and cortisol.
Day-to-day working
Dopamine is a nerve - chemical that promotes a sense of satisfaction when triggered and it leaves a feeling of happiness in our day-to-day life. We are inspired for carrying out the daily task. Without it we might not get motivated to execute the job successfully. Dopamine keeps us driven and ambitious, which we need to excel in our career.
Know that change is inevitable and progress is optional. Life keeps moving whether we like it or not. We can choose to stay in our comfort zone and fall behind. It is up to us. When we are preparing for an interview that anxious feeling of wanting to do well is dopamine working behind it. Brain knows well that getting this job will give a jump in the career, because the past experience has wired the brain accordingly. This is known as the neural network template. The brain has been trained to trigger dopamine whenever circumstances that fit the template are arisen.
When we are meeting someone for the first time we care more for appearance following the idea of "Dress to impress". We want to impress our friends, family, colleagues and employer. It may not be the conscious decision but our brain is wired to seek respect from others - a respect that we can earn by dressing well or speaking eloquently.
Sense of self - respect
We stand in a spotlight for a press interview, which is based on our self - confidence and trust that we are a distinguished person. A brain chemical known as Serotonin flows in our sensory pathways makes us stand in the spotlight with a feeling of elation. It is the nerve - chemical of respect. Gaining respect can be one of the best feelings. Deficiency of serotonin can cause depression and damages neuronal communication. To make up the deficiency, people often take drugs like Prozac, which increases the serotonin level for treating depression, but serious side effects follow. Hence serotonin levels in the body are to be kept in balance. Meditation increases serotonin.
All of this is happening behind the scenes, as the brain maps out the neural network templates for serotonin to be triggered. Just like dopamine, serotonin has been around. Leaders of the group are decided based on how much respect one gets will dominate.
Another brain chemical known as Melatonin is secreted by the pineal gland located in the brain. It has anti-aging properties. As we age levels of melatonin decrease in the body. It also controls sleep disorders. Doctors advise costly drugs with side effects as supplement for controlling sleep irregularities. Meditation has also been associated with increased melatonin availability. Melatonin has immune system enhancing effects and it influences mood swings and behavior.
We know that pride is one of the deadly sins. But not all pride is bad. For example, for a hand - made craft, people pay a higher price than the manufactured one; because they are exquisitely and specially made, where the maker takes pride in crafting the item. Good pride represents dignity and self - respect while bad pride suffers from conceit and arrogance. Good pride is required to grow as a person. It makes one feel proud of achievement in life. It triggers the serotonin in us and motivates. While serotonin surges are good, but too much of this can disappoint us. If we do not get an encouraging return, then the brain will record this instance to set a neural network template as the serotonin levels decrease.
Laughter is a free medicine or a natural nerve - chemical to prevent the need of a medicine. Whatever makes one laugh; one should do to be kept in good mood by endorphin. High content of poly phenols and antioxidants in dark chocolate reduce cholesterol, inflammation and health of arteries. Sandalwood and lemon are good for triggering endorphin and relaxing the mind.
Emergency situation
When one is caught by an unwelcome situation all of a sudden, a hormone called Cortisol is produced and released by the adrenal gland. It makes the heart race, palms sweat, and causes faster breathing. That means the body is preparing for battle and escape. If this hormone (cortisol) levels are too high, then the brain shuts down and we freeze. The mind becomes blank. That means cortisol is messing with the memory. It causes a panic situation because no solution can be found by the brain. In such times, dopamine and endorphin can rescue the situation by overcoming the fears induced by cortisol. In this case, dopamine will motivate to seek best solution; endorphin would help calm the nerves and keep the mind focused; serotonin would give faith in abilities; a hormone called oxytocin would make us see the situation in reality and look for help or assistance from friendly sources. With right balance of these nerve - chemicals, there is nothing to fear. They are essential for us to tide over such worst situations of the life.
Hormones are injected directly into the circulating blood stream by the ductless glands and carried to each and every cell in the body. They produce behavioral changes, which influence our attitude towards work. Hormones provide solutions to subjects concerning mind power, sound sleep, positive mindset, inspiring intuition and emotional intelligence, increased immunity and many more.
Stress is one of the most deadly states of mind. There can be two types of stress. Let us understand the difference between them.
Healthy stress :
This is beneficial stress inside the body that leads to positive outcomes when done in moderation.
  • Enjoyable exercise.
  • Massage.
  • Sauna.
  • Roller coaster rides.
Unhealthy stress :
  • Job dissatisfaction.
  • Financial worries.
  • Lack of sleep.
  • Steroid use.
  • Diseases such as Diabetes.
  • Smoking.
  • Bullying.
Social dislocation/separation from normal communities.
What happens during unhealthy stress?
Our body produces special hormones that serve important functions during a response. The release of stress hormones is controlled by the brain based glands.
Impact of stress on brain function :
Undesirable :
  • Stress hormones erode higher - brain networks.
  • Harm the immune system, damage the cardiovascular system, and cause premature aging.
  • They kill brain cells.
  • Hiring a person means hiring a brain hoping that it will grow smarter with experience. But under high pressure environment and without any measure of stress relieving he may lose the brain capacity.
Neuroscience has discovered a solution to stress related damages.
Desirable :
  • The usual networks that generate the brain's executive functions grow larger and become more fully integrated with other neural networks. It increases skillfulness at planning, decision making, error correction, and troubleshooting.
  • The right brain and the prefrontal cortex work together to elevate intuition and creative insight into practical innovation.
  • There is greater activity in the center of the brain, generating the social intelligence that sustains interpersonal resonance.
  • The physiology functions are at optimum, securing a high level of health and energy.
  • Medical science promotes the viewpoint that secretion of stimulant hormones such as endorphin, dopamine, oxytocin etc. in the bloodstream by the ductless glands, creates a positive attitude, while the other set of hormones e.g. cortisol causes a negative action and dampen pleasant feelings.
  • But the control of hormones holds the key to switching into the state of emotional intelligence.