Make employees feel valued and beyond

Make employees feel valued and beyond
Value of work, trusting relationship, enabling culture and total rewards are the foundational pillars to define employee experience. Even if one pillar is weak it will impact the experience adversely.

How do you understand employee experience and why it has gained so much importance in present time?

MS Today is Rose’s last working day at XYZ, an Ed Tech company where she held the role of Client Relationship Manager for the last 5 years. She has been a steady performer and navigated the firm’s matrix environment well. Now she is leaving to join a digital marketing agency that promises a larger role and clear growth opportunities. When asked during her exit interview her reason to leave, the response was not surprising. She said she never clearly understood her growth path here and in the last two years there hasn’t been any serious learning opportunity provided. In fact, each time she approached her manager to seek clarity, he praised her work, said she is doing great and has a great future. That great future is still illusive to Rose.

This scenario is not uncommon. Many high performing employees move on where they see greater clarity or opportunity.

What employee experiences are we creating at our work...

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Mridula Sankhyayan

A graduate from BITS Pilani, Mridula has more than 25 years of experience in shaping the HR Industry across various sectors in India, UK and the UAE in Banking, KPO and E-commerce. She is Founder and Leadership Coach, Vatt Vriksh Consultants and Ex CEO of Global Talent Track, a Talent Development an HR Consulting Firm.

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Mridula Sankhyayan

A graduate from BITS Pilani, Mridula has more than 25 years of experience in shaping the HR Industry across various sectors in India, UK and the UAE in Banking, KPO and E-commerce. She is Founder and Leadership Coach, Vatt Vriksh Consultants and Ex CEO of Global Talent Track, a Talent Development an HR Consulting Firm.

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