How do you embed culture into your core business strategy and decision-making at the leadership level?
ND: An organisation is essentially the sum of its leaders and employees. Business strategies and decisions are made by them, making it crucial that they embody the organisation’s culture in their actions and work practices. This cultural foundation then influences how they define and implement the strategies and make decisions.
Whenever strategies are formulated and major decisions are made, they are assessed through cultural filters. Leaders consistently ask themselves whether their decisions and actions align with the organisation’s values. For instance, “Will this decision reflect our commitment to transparency?” or “Is this business strategy innovative?” They must also consider how they will be perceived by their employees, stakeholders, customers, clients, and society at large about the cultural principles the organisation represents.
Communication plays a vital role in ensuring...
