In many cases it is seen that, when it comes for on a discussion with senior and junior on a particular topic and if in case, junior is correct and if the professional upbringing/personality trait of the senior does not allow that junior can also add value to any subject, or senior feels unable to put his point logically, the last option to safeguard his/her ego is to end the discussion by saying that "You do not respect the Seniors."
Leadership team must focus on enabling the culture of mutual respect, irrespective of any designation/role, by taking following initiatives at workplace and as a custodian of the policies, procedures and building the healthy work environment HR must play his own role in ensuring the followings :
- Treat people with courtesy, politeness, and kindness.
- Encourage co-workers to express opinions and ideas.
- Listen to what others have to say before expressing your viewpoint.
- Use peoples' ideas to change or improve work.
- Create an environment for learning to agree on any disagreement.
Coming to the second point of heated argument between Marketing head and Vishnu, physical assault in any means is not at all acceptable from such a senior level person. Mere questioning/Cross Checking the documents should not be treated as a provocation. As the policy was signed in the presence of Financial Controller & Vishnu, most probably Marketing head might not have clarity on the new policy and this would have led to provocation.
1. He could have asked for the copy of new guidelines.
2. If still not convinced, then Financial Controller, Vishnu, & Marketing head all could have a meeting and resolve the issue.
4. At any cost employees must not be demeaned, due to their level in organization.
1. Firm and strict while implementation of Policy/Guideline in true sense.
3. Vishnu was following the core quality of finance person :
- Going by Rule Book.
- Very much particular in stuff.
At the end, again suspending Vishnu, reflects the real culture of the organization. As it is already mentioned, that, HR must play a neutral role in these kind of issues and should promote the culture of mutual respect, irrespective of any designation.