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Top workplace technology trends

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Shaan Rizvi - Founder & CEO, Plaxonic

16-Nov-2021

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Companies need to keep in mind that the technologies they adopt can bridge the gap created by the pandemic. While several technology practices have enabled the successful implementation of remote work, numerous others would facilitate the return to the office in the new normal.

The COVID-19 pandemic changed the world around us; from how we eat, drink and live to how we work, it changed everything. Remote work culture became a necessity to ensure the continuation of businesses. While the suddenness of the events did not allow organizations the time to plan things properly, they can think through the return to office process. In the present scheme of things, the return to office would be unlike the pre-pandemic days. Most companies are choosing hybrid work culture, and employees would report to the office on a rotational basis, making it necessary to strike a balance while adopting technologies. Companies need to keep in mind that the technologies they adopt can bridge the gap created by the pandemic. While several technology practices have enabled the successful implementation of remote work, numerous others would facilitate the return to the office in the new normal.

Enhanced Wireless infrastructure: A need of the hour: As employees would slowly return to offices, the tech support would have to review and reinvigorate the wireless infrastructure to ensure that the employees get a suitable bandwidth, coverage, and ability to support the quality of service. Negating the need for more video and voice streaming on the office network would create a roadblock. The tech support would need to augment the network services that have become redundant over the last two years and were never used to handle such traffic before the pandemic.

Sustained use of SaaS technology: The increased use of software as a service would continue to be an established practice as organizations would not want to replace them. Most of the employees use several applications to collaborate and communicate better; the practice would continue as hybrid work culture would mean that all employees are not on site every time. Organizations must be able to measure and monitor SaaS use. It would confirm compliance and security while ensuring that the employees are utilizing appropriate tools to optimize their productivity.

AI and Automation: Freeing up employees from routine and mundane tasks is necessary to enable them to think creatively and engage in value-added work. The increased AI- and ML-enabled offerings in the market give the organizations a wide choice to gauge the maximum value they can create by hyper automating repetitive works. The ROI on these technologies is incredible as it provides unmatched agility to the organization.

Visual collaboration tools: The boardroom meetings where whiteboard sessions help employees share ideas and brainstorm significant issues would not be possible in the hybrid work culture. Adopting visual collaboration tools to manage these procedures would be a trend. While they might be expensive than a virtual whiteboard session, they would be necessary for organizations that require regular brainstorming.

IoT devices would gain prominence: The high flexibility and dynamism required to operate in the new normal warrants the use of the Internet of Things devices. Handling organizational tasks would be impossible without ubiquitous voice assistants. IoT devices would become critical in optimizing office space as they provide a more profound understanding of available resources and their use. The new workspaces would become significantly smarter with the use of these devices. IoT-enabled wearables and sensors can help in ensuring safe and sanitized workspaces.

Zero trust strategies: The remote work culture of the last two years and the continued requirement of hybrid work culture makes it pertinent for the organizations to maintain a high level of security remotely. With zero trust strategies, authenticating access to the data on the cloud would be possible without physical presence. Zero trust is not a particular technology; rather, it is a policy with stringent and regular identity verification and control of data in the cloud to reduce trust zones.

While several other technologies would affect the way organizations work, these trending technologies would make it easier for organizations to optimize the productivity of their employees and manage the requirements effectively.