Looking ahead, what cultural shifts do you believe will define the most successful organisations over the next 5-10 years?
SB: 1. Culture is a differentiator in the 21st century. Here is how I see a Culture shift in organisations that can leverage Culture as a Differentiator.
Ability to nurture and build Negative Capability in Leaders to drive Change and make Decisions in the context of uncertainties and ambiguities.
Negative Capability refers to
In a world of increasing uncertainty and turbulence, building negative capability for employees is key as it manifests as the ability to:
- Resist premature conclusions when confronting complex problems;
- Hold multiple, often contradictory perspectives simultaneously and do not get confused
- Distinguish between productive discomfort and unproductive Panic
- Leverage ambiguity as a catalyst for deeper understanding for problem solving
2. Building Agility as a strategic pillar- holding all accountable for this behaviour in how we...