Automation can be for “What & When” and not “Why and How”

Automation can be for "What & When" and not "Why and How"
While automation is important so is the personalized touch for the best engagement. It is a hard fact that machines can never be a substitute for the human heart. A good HR environment should have the right balance between Automation and Personalization.

What are HR leaders’ key challenges when implementing automation tools while maintaining the human equation in employee engagement and keeping the workplace human?

SS Automation is unavoidable and it cannot be avoided. The objective of automation is simple- “Efficiency improvisation and Cost-effectiveness” with the right balance of the two. The advent of technology has touched every function of the organisation. Incidentally, the role of HR leaders has increased with the inclusion of technology in the organisation. It has to see the impact of automation not only at the Department level but also at the organisation level. And it is serious.

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Sanjeev Sharan

is associated as Director- HR with ZTE Telecom. He is also author of "Flipside of Management- 7 funny tales" & NLP Practitioner.

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