It should be priority of the organisations to develop people management skills in line/HR managers to avoid any unpleasant scenario and resolve the matters at early stage.
Author - Dr. Rajen Mehrotra
Dr. Rajen Mehrotra is Past President of Industrial Relations Institute of India (IRII), Former Senior Employers' Specialist for South Asian Region with International Labour Organization (ILO), Former Corporate Head of HR with ACC Ltd. and Former Corporate Head of Manufacturing and HR with Novartis India Ltd. He was also an Independent Director on the Board of Novartis India Ltd. from 2000 to 2020 (20 years). He continues to maintain close links with the academic world as a visiting faculty with some of the Indian Institute of Management.
In India, prior to the lock down we witnessed a strike by Uber and Ola drivers in Feb 2017 in Bengaluru & Delhi, then in March 2017 in Mumbai, because of loss in the expected monthly earnings of these business partners/business associates though the demands emanating for the strike were amicably...