A company that focuses on gender inclusive workplace, adds over 3200 women employees over the year

A company that focuses on gender inclusive workplace, adds over 3200 women employees over the year
[24]7.ai, a global leader in intent-driven customer engagement solutions, has laid a strong focus on creating a gender-inclusive workplace. The company hired over three thousand two hundred women employees during the year, taking the overall number of women in its workforce to over one-third.

To commemorate International Women’s Day, 2023, it has also launched ‘Shakti EmpowHer,’ an informal women’s network that focuses on mentoring, supporting, and creating a stronger voice for women across the organisation.

Shakti-A holistic program that aims at greater awareness, sensitization, and conversations on gender diversity with focused measures to provide equal opportunities for women across the 3 key pillars of Hiring, Development, and Retention of women. 737 women employees have undergone development programs in the last 12 months under this initiative. The company focussed on women-only hiring drives under its initiative. Women employees participate in the recruitment and interview process to enable greater sensitivity and comfort for candidates while hiring.

Also read: Focus on customer centricity using AI interface in personal banking will be the future in the BFSI sector

The mentoring and development program is  also designed to create a pipeline of women leaders for mid and senior-level leadership roles to enhance global exposure, especially for women who have locational constraints to relocate due to family commitments.

The Company has a strong focus on retention initiatives in the organisation to help employees, especially women, cope better with demands at the personal and professional levels which  includes parents who choose to adopt instead of the conventional way of parenting by providing them with maternity leave and baby allowance .Employees are allowed to ‘gift’ their leaves to colleagues in their time of need. Up to 30 days of leave can be gifted to others facing a serious ailment,illness, or injury which poses a threat to their life.Employees  can avail the benefit of policies especially curated for women, like flexible work hours, work from home, etc. ‘Work from anywhere’ has been offered to women with infants or small children to manage their schedules better.

Nina Nair, Senior Vice President & HRD Head, India & the AmericasNina Nair, Senior Vice President & HRD Head, India & the Americas, says“Our clear focus in the past years has been to make our organisation gender diverse and inclusive. We strongly believe that a collaboration of unique individuals creates inventive solutions. This is why we aim to create an Equitable workplace that is flexible, supportive, and rewarding so that our employees are happy at work. Our focus on gender diversity has helped us ensure that over a third of our workforce are women, and even our senior leadership team comprises women who hold key positions across varied teams.”

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April 2024

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