The bi-annual report of Leena AI, an innovative technology solution transforming the employee experience, released their Employee Engagement & Hybrid Workplace 2022 throws light on employee engagement across 250+ enterprises globally, including in India and the US.
While organizations have commonly used annual employee engagement surveys, 50% of the report suggested a growing frequency of such surveys. 25% of organizations stated that they had implemented quarterly employee engagement surveys, while only 8% executed them monthly.
In India and the rest of the world, there is a growing need for an active listening model in the workplace, where shorter and more frequent pulse surveys have become the norm. In a hybrid work model where employees are often interspersed, continuous listening has proven to be paramount.
The increased frequency of employee engagement surveys has also led to the need for advanced tools and technological practices in the workplace. As per the report, more than 50% of the respondents admitted the usage of simple surveys and feedback forms to gauge employee engagement, while 25% claimed to rely solely on manual methods.
Also read: 49% of Employees Frustrated by tech tools provided at workplace: Study
A significant 30% of organizations also acknowledged the need for technological tools to discern employees’ wants and needs, i.e., possible areas of improvement in their respective organizations, actions that their workplace could take to promote inclusivity and mental well-being, and so on.
In addition, 25% of organizations also expressed an interest in wanting to understand the trend of engagement scores over a specific period.
Rewards and recognition remain one of the most popular and high-impact strategies in the hybrid work setting. According to the report, almost 50% of the respondents admitted to relying on this method to engage their respective employees.
However, from the total pool of respondents, only 10% saw merit in including employees in primary decision-making processes as an engagement method.
Additionally, only 20% of organizations have implemented a detailed onboarding process designed to align new employees to the organization’s mission and vision in a hybrid work setting.
70% of organizations said that the HR team owns employee engagement initiatives, while only 8% of organizations concurred with the involvement of mid-level managers.
About 51% of IT and Software companies use employee engagement to attract talent, followed on close heels at 50% by the Media and Entertainment industry. About half (50%) of the media and entertainment industry also use employee engagement to create an employer brand.
42% of IT and Software sector organizations also use employee engagement to improve employee experience in a hybrid work model.
Adit Jain, Co-Founder and CEO, Leena AI, commented, “While the pandemic brought about some uncertainties, it also facilitated in shifting our focus to the core of every organization i.e. its employees. It is interesting to observe whether organizations manage to engage their employees regularly and actively. For a while now, employee engagement has been considered a secondary activity conducted on a need-only basis. However, in the post-pandemic world, employee engagement’s importance has skyrocketed with the changing needs of both employers and employees. Today, organizations must implement an effective HR strategy to build a positive work environment and retain valuable talent.”
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